terms and conditions
Updated 06/02/2025
Use of Website
By accessing or using the Craftsbuy website, you signify your agreement to these Terms. If you do not agree with any part of these Terms, you must not use this website. Continued use of the website constitutes your acceptance of any modifications made to these Terms.
The use of this website and its services is subject to adherence to these Terms and any applicable laws. We reserve the right to amend these Terms at any time without prior notice. Users are encouraged to review the Terms periodically for any changes.
The use of this website and its services is subject to adherence to these Terms and any applicable laws. We reserve the right to amend these Terms at any time without prior notice. Users are encouraged to review the Terms periodically for any changes.
User Account
Users must be at least 18 years of age to create an account. In cases where minors access the website, it is assumed they are under the supervision of a parent or legal guardian.
Account holders are responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account. You agree to notify us immediately of any unauthorized use of your account or any other security breach. Failure to maintain account security may result in suspension or termination of your account.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we suspect violation of these Terms or fraudulent activity.
Account holders are responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account. You agree to notify us immediately of any unauthorized use of your account or any other security breach. Failure to maintain account security may result in suspension or termination of your account.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we suspect violation of these Terms or fraudulent activity.
Products and Pricing
All products and pricing information on our website are subject to modification without prior notice. While we strive to ensure the accuracy of all descriptions and prices, errors may occur.
Given the handcrafted nature of our customizable products, minor variations in design, color, and dimensions are to be expected. Such variations do not constitute defects and are not grounds for returns or refunds.
In the event of pricing errors, we reserve the right to cancel any orders affected by such discrepancies, provided the product has not yet been delivered.
Given the handcrafted nature of our customizable products, minor variations in design, color, and dimensions are to be expected. Such variations do not constitute defects and are not grounds for returns or refunds.
In the event of pricing errors, we reserve the right to cancel any orders affected by such discrepancies, provided the product has not yet been delivered.
Cancellation, Returns, and Refunds
- Non-Customizable Products:Orders for non-customizable products can be canceled before dispatch.
- Customizable Products: Orders for customizable products can be canceled only if the customization process has not yet commenced.
Reviews and Comments
Users are encouraged to share feedback but must ensure that their reviews and comments comply with applicable laws and do not contain offensive or harmful content. Craftsbuy reserves the right to remove inappropriate or unlawful content without prior notice. Users must not post content that infringes on intellectual property rights, contains viruses, or promotes other products or services. Craftsbuy is not liable for any claims arising from user-generated content.
Limitation of Liability
Craftsbuy provides its website and services "as is" without warranties of any kind, express or implied. To the fullest extent permissible by law, we disclaim all warranties, including but not limited to merchantability and fitness for a particular purpose.
We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the website, including data loss, service interruptions, or system failures.
We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the website, including data loss, service interruptions, or system failures.
Indemnity
You agree to indemnify and hold Craftsbuy, its employees, and affiliates harmless from any claims or liabilities arising from your use of the website or breach of these Terms.
Governing Law
These Terms and any disputes arising out of or in connection with them are governed by the laws of the Government of India. Any claims or proceedings in relation to these Terms or the use of this website shall be subject to the exclusive jurisdiction in Chennai.
